Continued service is our pleasure.
A piece bought here is a piece looked after here — for life. Watch servicing, jewellery repair and restoration, appraisals and custom design, all handled in-house or through relationships we have held for decades.
Watch services.
A mechanical watch is a small machine that wants attention every few years. We organise servicing for the independent houses we carry, and care for the fine watches already in your collection — through the manufacture where the relationship calls for it, and on our own bench where it does not.
- i.Complete service & overhaul
- ii.Battery & seal replacement
- iii.Bracelet sizing & refinishing
- iv.Water-resistance testing
Watch servicing · in-house & manufacture
Repair & restoration · in-house benchRepair & restoration.
Fine jewellery deserves thoughtful care to preserve its beauty, integrity and wearability. At Palladio, much of our repair and restoration work is carried out at our own bench by the skilled goldsmiths behind our creations.
Our workshop is primarily dedicated to jewellery created by or purchased through Palladio. Pieces acquired elsewhere may be considered on an individual basis, following an assessment of their condition, materials, construction and the work required. Not every piece is suitable for repair in our workshop, and acceptance is confirmed only after assessment.
Our services include:
- i.Ring sizing & re-shanking
- ii.Stone tightening & resetting
- iii.Prong & claw re-tipping
- iv.Pearl & bead restringing on linen
- v.Refinishing, polishing & rhodium plating
- vi.Heirloom restoration
A considered approach to every piece.
Before any work begins, we will outline the recommended service, estimated cost and anticipated completion time, along with any relevant limitations. Should additional work become necessary, we will seek your approval before proceeding.
Whether maintaining a piece created at Palladio or considering the restoration of a treasured heirloom, every request begins with a careful assessment.
To discuss your piece and its suitability for service, please contact our team.
Jewellery appraisals.
A signed appraisal, suitable for any major underwriter, prepared in-house by people who understand what they are looking at. For insurance, for estate, or simply to know what you have.
We appraise pieces we have made, pieces we have sold, and pieces brought in for the first time — measured, photographed, and documented against current replacement value.
- i.Insurance replacement valuation
- ii.Estate & probate appraisal
- iii.Fresh re-appraisal on request
- iv.Documentation that travels with the piece
Signed appraisal · for any underwriter
Custom design · drawn here, signed insideCustom design.
The heart of the house. A piece drawn for one person, from a single line of brief — a stone in a pouch, a sentence on a napkin. Four stations: the front table, the drafting board, the bench, the engraver's block.
Every commission is signed inside, by hand. The process is the same whether the piece is a band or a brooch — there is no shorter version.
See the custom process →A lifetime warranty.
We provide a lifetime warranty on all our creations, and treat our clients to the best possible personal care and attention — both before and after the purchase.
Continued service is our pleasure. We encourage you to come in to have your pieces cleaned and inspected annually, at no charge to you. Sparkle, for a lifetime.
Every piece, looked after.
Walk in Tuesday through Saturday, or book a time. We will take a look and tell you honestly what it needs.
Book a service appointment →